AquaHawk Alerting offers utilities the following benefits:
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- Expands online services
- Provides self-service tools so customers can answer their own questions
- Improves customer engagement and satisfaction
- Enhances customer communications
- Encourages better interactions with customers
- Simplifies leak detection and notification
- Helps resolve high bill complaints effortlessly
- Can reduce leak forgiveness expenses
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- Boosts participation in water and energy conservation programs
- Easy-to-learn and operate
- Hosted service...no hardware or software investment required
- Minimal IT involvement required
- Designed for configurability
- Integrates with other billing, customer service, and other utility applications
- Highly secure and reliable
- Vendor-neutral solution
- It's affordable!
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Customer Benefits
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AquaHawk Alerting offers several benefits to utility customers including: |
- Easy-to-use and understand
- Customers specify how they want to be contacted--text, e-mail, phone, or direct mail
- Offers more control over utility expenses
- Helps consumers understand how they're using utilities and how they can save
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- Provides timely leak alerts when problems are detected
- Helps prevent property damage
- Simplifies customer-utility communications
- Enables customers to benefit direclty from the AMI/AMR equipment investment.
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